This Privacy Policy regulates the collection and treatment of personal data provided by Users when they access, browse or make use of the AG Alice Games Website (from now on, AliceGames or the Owner) available through their domain: https://www.agalicegames.com, under current data protection regulations, informing you that the act of visiting the website does not imply the automatic recording of User data, except when it is necessary to provide data of a personal nature to request a service or quote; in this case, users will guarantee the veracity, accuracy, authenticity, and validity of the data provided.
There is, however, information that is automatically recorded (for example, the User’s internet browser type, the User’s operating system, and the IP address from which the website is accessed).
The person responsible for the treatment is AG Alice Games – Alicia Perdomo with Nit 1143839731 and address at Calle 13B 37-86, Santiago de Cali, as the Owner of the website, and will process personal data for the purposes stipulated below:
a) Contact: the User can contact through the form established for this on the website. He must provide his identity data, as well as the reason, subject, or question. AG AliceGames will use this data to process the query and contact you. The legal basis for the processing of such information is based on the consent of the User.
b) Quote: the User can request a quote for AG AliceGames services through the form established on the website. To do this, you must provide your identity data and the details of the design or service required. AG AliceGames will use these data to process the quote and then send it to the electronic mailbox provided by the User. The legal basis for the processing of such data is based on the consent of the User.
AG AliceGames will keep the data until the User expressly requests that their data be removed from the records. Once you unsubscribe, your data will be removed from the Owner’s mailing lists.
c) Purchase: to carry out the purchase process of the products offered on the AG AliceGames Website, the User must provide their identification, shipping, and payment information, which the Owner will use to process the purchase, manage shipments and billing of orders, proceed with collections and payments related to the purchase process, as well as provide other related services, such as the execution of guarantees and returns. Being able to send you, likewise, communications related to the products purchased. The legal consideration for the treatment of this data is based on the execution of a contract. AG Alice Games will retain the contract data for five years.
d) Advertising: the User may, if he wishes, provide his identification data and his email address to subscribe to news, promotions, and news from AG AliceGames, to receive periodic communications. The legal basis for the treatment of this data is based on the User’s consent, who may revoke it at any time by sending an email to usersupport@agalicegames.com.
e) Registration for events: The User can participate in the events that AG AliceGames organizes, registering their identification and contact details on the Owner’s website or through the third-party website. AG AliceGames will process your data to manage registration and attendance at events and send you commercial communications, news, or calls for upcoming events. The User may always oppose processing their data for promotional purposes by indicating it when registering for the event or by sending an email to usersupport@agalicegames.com.
f) Blog: the User can make comments on the AG AliceGames blog. In this case, the User’s data will be processed by the Owner to manage the publication of comments or opinions on the Owner’s blog.
g) Cookies: the website has technology for the implantation of cookies on the equipment used to access and browse the website. Cookies can be blocked or disabled at any time through the browser’s configuration options. If you want more information, you can consult our Cookies policy.
The legal basis for the processing of such data is based on the consent of the User.
Data communication
AG AliceGames will not communicate or share the identification or contact details of Users with other companies.
Exercise of rights
The User can revoke the consent for the treatment of data, as well as exercise the rights of access, rectification, deletion, portability, opposition, and limitation to treatment, at any time, by informing AG AliceGames through an email addressed to usersupport@agalicegames.com indicating as subject “Data Protection.” In both cases, the communication must be accompanied by an official document that allows identification to prevent access to your data by third parties.
AG AliceGames reserves the right to modify its privacy policy at any time, always under current legislation on data protection and after due communication to the interested parties.
The language applicable to this privacy policy
The language applicable to this Privacy Policy is Spanish. Any version of it in a different language will be offered for the User’s convenience and facilitate their understanding. However, this Privacy Policy will always be governed by its version in Spanish.
In the event of a contradiction between the Privacy Policy written in any language and its Spanish version, the Spanish version will prevail.